Route a number to it and it takes real calls — after hours, during a rush, or all the time. It only knows what you tell it, logs a full transcript of every conversation, and can call people back on your behalf, never cold.
Route a number to the AI only outside your business hours — every call still gets answered, nothing goes to voicemail unheard.
Have the AI call a number back and carry the conversation — gated to numbers you already have call history with, so it never cold-calls.
Full turn-by-turn transcripts for every AI-handled conversation — a real log for training, disputes, or just knowing what was said.
Tell it your hours, pricing, delivery area, and policies — that's the entirety of what it knows. Nothing fabricated, nothing outside what you gave it.
Always-on, or only outside your set business hours — your own timezone, your own per-day open and close times.
Pick from multiple natural voices and languages so the AI sounds right for your callers, not generic.
A single per-minute AI Assistant rate replaces your normal call charge for any call it handles — simple to predict, nothing layered on top.
It answers real inbound calls using only the knowledge you give it (hours, pricing, policies), holds a natural conversation, and can place outbound callback calls to numbers you already have call history with.
A single flat per-minute rate for any call the AI handles, replacing your normal call charge rather than adding to it — billed from the same wallet as your other voice and SMS usage.
Both. Inbound answering is the core feature; it can also place outbound calls on your behalf, but only to numbers you already have real call history with — it never cold-calls an arbitrary or scraped number.
You choose: always-on, or only outside your set business hours in your own timezone. When it's outside the AI's active hours, calls fall through to your normal routing instead.
No — the audio itself isn't kept. Every AI-handled call is logged as a full turn-by-turn text transcript instead, which is the permanent record.
English (US), English (UK), and Français, selectable from your Wholesale Portal AI Assistant settings — more voices are added over time.
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